Terms of Service

1. About these terms

These Terms of Service ("Terms") apply when you use the Posthuman web app at app.weareposthuman.com, the Posthuman mobile app and our website weareposthuman.com (together, "the Service").

The Service is provided by:

• Posthuman AS ("Posthuman", "we", "us", "our")
• Organisation number: 935 637 759
• Address: Ringveien 40, 1459 Nesodden, Norway
• Email: hello@weareposthuman.com

By creating an account or using the Service, you accept these Terms. If you do not accept them, do not use the Service. Our Privacy Policy explains how we process personal data.

In these Terms, "consumer" means a person using the Service mainly for private purposes. Some sections give consumers extra rights under Norwegian law. Nothing in these Terms limits rights you have under mandatory consumer law.

2. The Service

Posthuman is a workspace for capturing, structuring and working with information. You can create spaces and canvases, write notes, save captures (text, images and voice transcripts) from the mobile app, share spaces with others, and use AI features such as an assistant, web search, image search and transcription.

What each plan includes is described at weareposthuman.com/plans.

3. Who can use Posthuman

• You must be at least 16 years old.
• To buy a paid plan you must be at least 18 years old, or have permission from a parent or guardian.
• If you use Posthuman on behalf of a company or organisation, you confirm that you are allowed to accept these Terms for it.

4. Your account

• Give us correct information and keep it up to date.
• Keep your password and devices secure. Do not share your account.
• You are responsible for what happens in your account, unless it happens because of our fault or because someone accessed it without your fault.
• Tell us at hello@weareposthuman.com as soon as possible if you think someone has accessed your account.

If you sign in with Google, Google's own terms apply to your Google account.

5. Your content

You own your content. Everything you create or upload in Posthuman ("your content") stays yours. We do not claim ownership of it.

The licence you give us. You give us a limited, non-exclusive, worldwide, royalty-free right to store, copy, process, display and transmit your content only as needed to:

• provide, secure and maintain the Service for you and the people you share with
• run the AI features you use (this means sending relevant content to the AI providers listed in the Privacy Policy)
• comply with the law

This licence ends when your content is deleted, except as described in section 7 (shared spaces) and for copies in backups until they are overwritten.

What we do not do. We do not sell your content. We do not use it for advertising. We do not use your content to train AI models for other users or for general models.

Your responsibility. Only upload content you have the right to use. You are responsible for your content, including content about other people.

6. AI features

Posthuman uses AI to power the assistant, web search, image search and transcription.

• You are using AI. When you chat with the assistant, you are interacting with an AI system, not a person.
• AI can be wrong. AI output can be inaccurate, incomplete, outdated or biased, and may resemble existing material. Check it before you rely on it, especially for health, legal, financial or other important decisions.
• You decide what to do with the output. You are responsible for how you use AI output. To the extent the law allows, we do not guarantee that output is accurate or free of third-party rights.
• Web search. When you use web search, your search queries are sent to our search provider, Tavily, to fetch web results, as described in the Privacy Policy. Do not include personal data about other people in your search requests.
• Fair limits. AI features use credits and limits that depend on your plan. We may slow down or pause AI use that clearly goes beyond normal use or harms the Service.

7. Shared spaces and teams

You can invite others to a space. The owner and admins of a space decide who is a member and what role each member has.

Responsibility in shared spaces.

• Only invite people you trust. Members can see content in the space according to their role.
• Respect other members' content. Do not delete or change others' work without a good reason.
• The owner and admins are responsible for managing members and roles in their space.

Content stays with the space. A shared space is a shared workplace. When you contribute content to a shared space, you give the other members of that space a right to use, edit and keep that content within Posthuman, and you give us the right to keep it in the space. This continues after you leave the space or delete your account, so that the others keep their work, for example when someone leaves a team. Before you leave a space or delete your account, remove any content you do not want to remain there.

Ownership. If you own a shared space and want to delete your account, transfer ownership of the space to another member first. Contact us at hello@weareposthuman.com if you need help.

8. Plans, payment and cancellation

Plans. We offer a Free plan and the paid plans Just a human and Beyond human. Prices, limits and what is included are shown on the plans page and at checkout. Prices are in US dollars (USD) and include VAT. The price shown at checkout applies.

Payment. Paid plans are billed in advance, monthly or yearly, through our payment provider Stripe. We do not receive or store your card details.

Automatic renewal. A paid plan renews automatically at the end of each period and is charged to your payment method until you cancel.

Cancelling. You can cancel at any time by emailing hello@weareposthuman.com. Cancelling stops the next renewal. You keep the paid plan until the end of the period you have paid for. Apart from your right of withdrawal (section 9) and other rights under mandatory law, we do not refund the remaining part of a period you have already paid for.

Price changes. We may change prices. We will tell you by email at least 30 days before a new price applies to you. The new price applies from your next renewal. If you do not want to pay the new price, you can cancel before it applies.

9. Right of withdrawal (consumers)

If you are a consumer and buy a paid plan online, the Norwegian Right of Withdrawal Act (angrerettloven) normally gives you 14 days to withdraw from the agreement.

Access starts immediately. A paid plan gives you immediate access to digital content and AI usage (tokens and credits). By buying a paid plan, you ask us to start delivering it straight away, during the withdrawal period. You agree that you lose your right of withdrawal for the digital content once delivery has started.

If the right of withdrawal still applies. If the right of withdrawal has not been lost under mandatory law, you can withdraw within 14 days by emailing hello@weareposthuman.com. You can use the standard withdrawal form (angreskjema) from the Norwegian Consumer Council, but you do not have to. You must then pay for the part of the service you have received up to the time you withdrew, including the AI usage you have consumed. We refund the rest within 14 days of receiving your message, using the same payment method.

Nothing in this section limits rights you have under mandatory consumer law.

10. Acceptable use

Do not use the Service to:

• break the law or encourage others to do so
• infringe others' rights, including copyright, trademarks and privacy
• upload, create or share content that is illegal, including child sexual abuse material, terrorist content, or content that incites violence or hatred
• harass, threaten, deceive or impersonate others
• share other people's personal data without a lawful reason
• spread malware, phishing or spam
• try to get access to accounts, spaces or data you are not allowed to access
• put hidden instructions in content to manipulate AI features ("prompt injection")
• overload, disrupt or test the security of the Service without our written permission
• get around plan limits, credits or security measures, or create multiple accounts to do so
• access the Service with bots or scripts, except through the interfaces we provide for it
• copy, resell or reverse engineer the Service, except where the law allows it
• use AI features to create content that is misleading in a harmful way, such as deepfakes of real people, without making it clear that it is AI-generated

If you see content or behaviour that breaks these rules, tell us at hello@weareposthuman.com.

11. If you break these Terms

If you break these Terms, we may remove content, limit features or suspend your account. We choose a measure that fits what happened. Unless the law prevents it or there is an urgent risk, we tell you first, explain why, and give you a chance to fix it or reply.

We may close your account if the breach is serious or repeated. If we close a paid account without you having broken these Terms, we refund the unused part of your period.

12. Availability and changes to the Service

We work to keep Posthuman available and secure, but we cannot promise that it will always be available or free of errors. We may take the Service down for maintenance, preferably when few people use it.

We develop Posthuman continuously and may add, change or remove features. If a change makes the Service significantly worse for you, we tell you at least 30 days in advance. If you have a paid plan, you may then end your subscription and get a refund for the unused part of the period you have paid for.

Keep your own copies of important content. You can ask for a copy of your data at any time (section 14).

13. Ending the agreement

You can stop using Posthuman at any time. To delete your account, email hello@weareposthuman.com. We delete it within one month, as described in the Privacy Policy. If you have a paid plan, we cancel it when we delete your account. Apart from your right of withdrawal (section 9), we do not refund the remaining part of the period. Before you delete your account, transfer ownership of any shared space you own (section 7). Content you contributed to shared spaces stays with those spaces (section 7).

We can end the agreement:

• with at least 30 days' notice, for example if we close the Service. You then have time to get a copy of your data, and we refund any unused, prepaid period
• immediately, if you seriously or repeatedly break these Terms, or if the law requires it

What happens to your data when the agreement ends is described in the Privacy Policy. Sections 7 (content in shared spaces), 15, 16 and 20 continue to apply after the agreement ends.

14. A copy of your data

You can ask for a copy of your data by emailing hello@weareposthuman.com. We send it to you within one month.

15. Our rights

The Service, including software, design, the Posthuman name and logo, belongs to Posthuman or our licensors. These Terms give you a personal, non-transferable right to use the Service while your account is active. They do not give you any other rights.

If you send us feedback or ideas, we may use them freely, without paying you and without naming you.

16. Liability

For consumers. We are responsible for delivering the Service as described in these Terms and in line with Norwegian consumer law. If the Service is faulty, you have the rights the law gives you, for example a price reduction, termination or compensation. We are not responsible for loss that we could not reasonably prevent or foresee, or that is caused by you, other users or services from other companies that you choose to use.

For business users. If you use Posthuman on behalf of a business, to the extent the law allows: the Service is provided "as is"; we are not liable for indirect loss, such as lost profit, lost data or loss of business; and our total liability is limited to the amount you have paid us in the 12 months before the claim arose.

Always. Nothing in these Terms limits liability for intent or gross negligence, for personal injury, or other liability that cannot be limited by law.

17. Other companies' services

Some parts of the Service rely on services from other companies, for example Google (sign-in), Stripe (payments), the app store you download the mobile app from, and AI providers. Their own terms may also apply to you when you use them. We are not responsible for services you choose to use that we do not control.

18. Changes to these Terms

We may change these Terms, for example when we add features or the law changes.

• If a change is significant and to your disadvantage, we tell you by email or in the app at least 30 days before it takes effect.
• If you do not accept the change, you can delete your account or cancel your subscription before it takes effect. If you have paid for a period that ends after the change takes effect, we refund the unused part.
• If you keep using the Service after the change takes effect, the new Terms apply.
• Small changes, for example clarifications or corrections, apply when we publish them.

The date at the top shows when the Terms were last changed.

19. Complaints and disputes

Contact us first at hello@weareposthuman.com. Most problems can be solved that way. If you have a complaint about a fault in the Service, tell us within a reasonable time after you noticed it.

Consumers can also get help from the Norwegian Consumer Council (Forbrukerrådet), www.forbrukerradet.no, which can mediate in disputes. Consumers in other EEA countries can get help from the European Consumer Centre in their country.

20. Governing law and venue

These Terms are governed by Norwegian law.

If we cannot solve a dispute together, it is decided by the Norwegian courts. As a consumer you can always bring a case in the courts where you live, and you keep the protection of the mandatory consumer law of the country where you live.

21. Contact

Posthuman AS (org. no. 935 637 759), Ringveien 40, 1459 Nesodden, Norway. Email: hello@weareposthuman.com.